There is a minimum evaluation fee per drive that is refundable if you proceed with the repairs as quoted or purchase a replacement drive from 3 Phase.
Evaluation fees are
$150.00 each for Drives up to 30 hp
$300.00 each for Drives 40hp to 60 hp
$400.00 each for Drives 70 hp to 200 hp
$500.00 each for Drives 250 hp and larger
Repair Evaluation Verification Info
Will be provided after repair evaluation approved. 3 Phase Service Job Number * Company Name * Address * Contact * Telephone * Fax * Email * Billing Details *
Repair evaluation will not be approved with out . PO Number * Credit card information can be provided to (877) 903-4343 or submit separate Credit Card Consent Form. Credit Card info Shipping Details
Will be provided after repair evaluation is approved. Model Number * Serial Number * Fault description general: (Describe the fault as detailed as possible) * Fault info: (Which Fault codes?) * Connected parts: (Relay, PLC, sensors etc.) * Fault frequency: (Constant, once an hour, once a week etc.) * Disturbance: (Power surge, Black out etc.) * Observations: (How was the fault detected? Any troubleshooting details?) *
Standard repair will be quoted. If during the actual repair of the equipment additional damage is found the customer will be contacted by telephone, fax, e-mail, or a combination of these. Customer approval must be received prior to ANY work being performed.
In the event product is found to have one or more of the following conditions:
extensive physical and/or electrical damage
missing vital/critical parts
repairing cannot restore the product to its original operating specifications;
the product will be deemed un-repairable and, at customer’s option, returned to the customer or
Customers who request return of the Product will be invoiced a $100 fee plus shipping charges. The fee will be waived if product is scrapped at our facility.